Summary: Grief is a natural, unavoidable part of life with dogs. Especially for those of us who work in shelter and rescue. This article is a meditation on grief and the importance of witnessing and remembering the shelter dogs that come and go in the course of our lives.
The notification pops up on my phone that I am nearly out of storage, so I begin the process of cleaning up the biggest memory-eater on my phone: photos. As I scroll through, deleting the various screenshots, memes, and duplicates, I see her. She is sleeping deeply on the cushioned bed in my office. I take a moment to admire her beautiful red and black coat, and I remember her soft eyes that were desperate to not be here, and how surprisingly soft and thick her coat is. But what’s not in the picture is the office door shut with the large sign in red letters that says “Do Not Enter,” or her jumping up and snapping in my face, or grabbing my arm and leaving marks, and there’s no picture of the person who had owned her giving her to us while being afraid of her going near him. My heart aches a little bit.
Like so many shelter staff, my phone is full of pictures of animals I do not own. Sometimes they’re being cute, sometimes they’re being naughty, sometimes I’m recording a playgroup, and sometimes it’s a picture I take because I know they’ll never go into a home to fill up someone else’s phone. After their departure from here, they won’t be remembered.
I take their pictures in the time we’re together, and there is hope in those pictures. I hope that if I send that picture to rescue they’ll want them. I hope that we come up with the perfect management strategy. I hope this moment of behavior that is beautiful and safe and calm will be their reality. And more times than not, it is. We work out a plan, a deal, a bargain with that dog. We hold up our end to alleviate their fears, reduce their stress, and help them understand they’re safe, and they hold up their end of the bargain and keep those around them safe.
But, sometimes I can’t meet their demands. Maybe their fears are too great, their anxiety too much, or their damage too deep. Then they aren’t safe, and we have to make difficult, hard, messy decisions. We spend so much time and energy trying to stoke this flame of potential we see but when we realize that that flame is in the middle of an ocean of aggression or fear, we realize that there will only be one outcome for this dog. There is a wave of grief that sweeps over us, and it’s the grief of what might have been, the grief of disappointment, and the grief of loss.
In that wave of what might have been, we ask ourselves “What if they had been socialized properly?” and “What if we could just do this one more thing?” and “What if I could just find a rescue?” The unknowns are endless and can feel overwhelming. And we also begin to grieve for the actual loss of the animal. It can be easy to harden your heart and just ignore that dog when it’s clear they can’t be saved, but afterward, all you feel is the grief of regret. The grief of regret is not honoring my work, and not honoring the dog is the most painful of the griefs. So I persist and do the right, hard thing, and I celebrate the dog in front of me as best I can.
It’s a conscious decision I make to stop thinking of what might have been and focus on what is: a dog who deserves my attention. I stop trying to rehab them, and I take the time to just enjoy them for what they are. I look past their oceans of issues and focus on that small flame of potential, and instead of trying to fan it into life, I just enjoy it for what it is. Maybe we play games I know they enjoy, or I toss them loads of hotdogs if they don’t enjoy or aren’t safe with physical contact. Sometimes I just let them nap in my office in the quiet, cool air. I turn down the lights, I give them something to chew, put on calming music, and give them a soft bed, and I just let them be a dog. And most importantly, when I can, I take a picture.
It would be easy to think of the dead dogs on my phone as a macabre shrine to failures, but that’s the opposite of what it is. The pictures are celebrations of the moments when my short-term deal was a success. These pictures let me remember the moments where I saw hope, and they help remind me about the good parts in every dog. When I look at them, it’s not the lunging, screaming, tooth displays at the other dogs I remember. It’s the big, beautiful head in my lap doing little flea bites on my stomach that’s unceremoniously lumped over my jeans, causing me to laugh and toss a toy for an office game of fetch. It’s the daily delights of just being a dog, and the work that the dog and I did together to help them, that I remember.
I don’t know why they behave like they do. Most of the time, I don’t have any history. I don’t know if they’ve ever been in a house, been owned, or been treated kindly; I only have the dog in front of me. So, when I take that picture to remember, it may be the only picture of them that exists, and I want to remember the parts of them that were special. I also want to remember my own efforts in trying to help these dogs become adoptable. For each of these dogs, there was a short-term deal made, where I would do my very best to help them and they would do their very best to be helped. Those good works have value and deserve to be celebrated on their own.
It’s a magical thing when you can help a dog cross into being wholly adoptable; that is a feeling that can’t be paralleled. But there are so many dogs that are never able to make that journey. I can’t only focus on the dogs who are a whole success because then the dogs who weren’t able to become adoptable would become this enormous weight dragging me down and keep me from being able to move on and help other dogs. Celebrating the dogs who didn’t make it, keeping the dead dogs on my phone, helps me remember the good we did do. It helps me remember those short-term deals where the dog was safe around me, and they were able to just be a dog. And so those moments where that dog and I made a short-term deal live only on my phone.
I scroll through and I delete pictures of my cats, my kids, the cute puppies that came in, the silly playgroup that brought me joy. But I never delete the dead dogs in my phone. I want them to know I remember them and that their lives had value. Some are harder than others, and I scroll a little faster past those. Sometimes it hurts just a little too much. But I just can’t bring myself to delete them. So I keep the dead dogs in my phone to remember those brief, fleeting moments where they were loved and safe, and so they know they’ll always be remembered.
Betty
Bonny
Paulette
Paige Kim CBCC-KA, CSB-C is the Behavior and Enrichment Coordinator at the Irvine Animal Care Center. She has been an animal sheltering professional for over 15 years and takes pride in making the world a little better one day at time by helping pets and the people that love them. She shares her life with two old cranky cats, two kids, and one husband.
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Beautiful, heart breaking and truthful. As a shelter worker, I felt every emotion while reading this.
Thank you.
This is so hard to read!
In my everyday work I have been involved in many pain and suffering and death./As anesthesiologist and ICU doctor./
But, this article completely changed my perception of your job. Because, I always thought about it as working with dogs, helping them…And as sort of a ‘dream job’!
I can only wish you as little new pictures in your phone as possible in the future.
Thank you, Paige, for this heartfelt article. It’s good to know that other colleagues do this, too. For me, these animals lives meant something, and wisdom gained in knowing them. ❤️
So very well written. I so get it. Sometimes I wish they could talk and tell us what happened. But I’ve been reminded that we may not be able to bare their past. Blessed are all the dogs who didn’t get their second chance.
Well, I’ve just had a good cry. You have flawlessley captured the reality of working in a shelter .Very few can understand the treasured moments, the grief and desperation, the joy of rehoming and the guilt of having to let some “go”
Yes,my phone is full of photos of dogs…my storage is always full.They are with me forever.
Wow. Thank you for this. This article is EVERYTHING. I miss you, love you, you’ll forever be in my heart and my phone, Gemma, Ace, Cloud, Addie, Frosty, Peanut, Handsome……
This is the saddest story I have EVER read. I wonder why and how we have gotten to this place. All the atrocities I have come to know exist are too much to cope with. How has our race, human race in all its glory become so horrible. The awfulness animals endure because of our selfishness is despicable. I wish it all to go away
Reading this brought tears to my eyes. My heart breaks when I have to make that decision. your story has brought a little comfort to me. T.hank you
It’s reassuring to know others do this. Friends and family think I am crazy keeping them, but it helps, knowing that they were loved. They deserve that.
So sad and true. I too have a grave yard in my phone. As a behavior consultant and behavior specialist it’s almost too much to bear. We helped so many but it’s the ones that don’t make it that kill me. Thank you for putting into words this huge guilty heart lump that aches and never really goes away. For all the heads I held who were too beautiful for this world too scared or too wild I for one will never forget you. Here’s to better education and socialization of our puppies and education for folks that take broken dogs into their homes.
thank you so much for writing this. I’ve seen a lot of great, heartfelt posts from many compassionate shelter and vet staff, but this one has resonated the most. I can’t safely place every dog or cat I work with, far from it unfortunately. but I care about keeping my adopters, their families, and our community safe. and while the animal is in my care, I do my very best to help them feel safe, help them warm up and show their potential, ease their anxiety as much as I can, and be free of pain. I’ll do my best. and I’ll remember and cherish those that didn’t didn’t make it, knowing we did our best to alleviate their pain and stress at least while in our care. I think about the ones that didn’t make it often, but it never overshadows the good I’ve been able to do.
thank you again
This spoke to me.
Thank you for writing this.
Thank you for this beautiful piece. Something you said brought tears to my eyes remembering all the dogs I have lost along the way doing rescue. “I want them to know that I remember them and that their lives had value” I have said this many times when asked why I keep the photographs of so many dogs. There was Marty the handsome pitbull whose only crime was wagging his tail too much with the newly walking toddler in the house and being born a bully. Heath that was completely misunderstood by a behaviorally untrained staff. Zoey who was just an uncomfortable grumpy senior. The list goes on and on. Each one touched my life and devastated me because I could not take them home and add them to my own pack of misfits. It is important that at least someone takes the time to honor these dogs and that they were loved, even from afar.
Thank you for sharing your story. How openly honest and heartbreaking it is to share what so many people don’t realize or want to know. Only until you experience volunteering or working at a shelter, can one understand how you can write this story and give it the title you did.
I too have an album on my phone that has pictures of those “special” dogs that I connected with on a level that not many other people did. They were too damaged to be safely put into someone’s home and there wasn’t enough time or money that could be used to help rehabilitate them.
I too am reminded yearly of their passing but I quickly look at the photos & Videos of our special times together and I remember them with a smile on my face. Because for those few dogs that connected with me, I was able to show them love and comfort every time I was able to see them until I had to say goodbye.
I will forever remember Ziggler & Meadow & Luca.