Adoption Events: Skills, Ethics, and Best Practices

Adoption Events: Skills, Ethics, and Best Practices

Summary: Getting cats and dogs through the shelter and onto the next stage of their lives is understandably the main thing shelter staff and volunteers are focused on, and adoption events are one way to make this happen. However, adoption events are complex and can be...
Pet Retention Programs in Play: A Case Study

Pet Retention Programs in Play: A Case Study

In July 2017, the Pet Retention Program at Contra Costa Animal Services (CCAS) got a request for the return of a young tabby cat adopted from the shelter a few months prior. When Stefani Buzzard, the pet retention coordinator at the time, responded with a request for...
Attracting Parrot Behavior Clients Before They Need You

Attracting Parrot Behavior Clients Before They Need You

As a certified parrot behavior consultant and certified professional bird trainer setting up a practice, one of my first impressions was that people seem to be more reluctant to spend money on a bird than on a dog. Experience a serious issue with a dog and most people...
Feral Kittens

Feral Kittens

It’s springtime, which means kitten season is upon us. Shelters around the country will soon be inundated with box after box of kittens that need to be bottle fed or “tamed.” These kittens will come from under a person’s porch, a live trap set for skunks, and inside...